Restore Purchases

What is Purchase Restoration?

Purchase restoration allows you to recover your premium features and content if you:

Switched to a new device
Reinstalled the Let's Bond app
Lost access to previously purchased features
Signed in with a different account

How to Restore Your Purchases

Method 1: In-App Restoration

Open the Let's Bond app
Go to Settings or Account section
Look for "Restore Purchases" button
Tap the button and wait for the process to complete
Your premium features should be restored automatically

Method 2: App Store Account

For iOS (iPhone/iPad):

Make sure you're signed in with the same Apple ID used for the original purchase
Open the App Store
Tap your profile icon in the top right
Tap "Purchased"
Find Let's Bond and re-download if necessary

For Android:

Make sure you're signed in with the same Google account used for the original purchase
Open Google Play Store
Tap the menu icon (three lines)
Select "My apps & games"
Go to "Library" tab and find Let's Bond

Important Requirements

Please note: To successfully restore your purchases, you must:

Use the same Apple ID or Google account that was used for the original purchase
Have an active internet connection
Be signed in to the correct account on your device

Troubleshooting

If you're having trouble restoring your purchases:

Check your account: Ensure you're using the same Apple ID or Google account
Restart the app: Close and reopen Let's Bond
Check your internet: Make sure you have a stable connection
Update the app: Ensure you have the latest version installed
Restart your device: Sometimes a simple restart helps

Family Sharing (iOS)

If you purchased Let's Bond through Family Sharing:

The family organizer must have made the original purchase
Family Sharing must still be active
You must be signed in with your Family Sharing Apple ID

Refund Policy

If you're not satisfied with your purchase, you can request a refund within 14 days of purchase. Please contact our support team with your purchase details.

Still Need Help?

If you continue to experience issues with restoring your purchases, please contact our support team:

Email: support@letsbond.app

Response Time: We typically respond within 24 hours

When contacting support, please include:

Your device type (iPhone, iPad, Android)
The email address associated with your purchase
Purchase receipt or transaction ID (if available)
Description of the issue you're experiencing

Purchase History

To view your purchase history:

iOS: Settings > [Your Name] > Media & Purchases > View Account > Purchase History
Android: Google Play Store > Account > Order history

Last updated: 21 Aug 2025